Reduce transport duration time from 24 to 15 hours

We provide daily transport from central Europe to Paris for Europe’s largest pet supplies webshop. However, the webshop ran into a problem: the 24-hour transport time meant that shipments did not reach the parcel carrier on time, resulting in delays and dissatisfied customers.

After a thorough evaluation, we came up with a solution: double manned trucks. By alternating drivers without mandatory rest breaks, we were able to significantly reduce transport time.

 

 

Transport time reduced from 24 hours to 15 hours
99.2% of consignments now arrive on time
12% higher customer satisfaction score